Hello Bob,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Could you please confirm whether you can access the website when AVG Internet Security is disabled? If not doen that, kindly refer the below article to disable AVG Internet Security and check the issue.
https://support.avg.com/SupportArticleView?urlname=disable-avg-antivirus
Thank you and keep us updated.
AVG is blocking a web site that I know is safe. ow can I unblock it and still use AVG in real time protection
Hello Bob,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Could you please confirm whether you can access the website when AVG Internet Security is disabled? If not doen that, kindly refer the below article to disable AVG Internet Security and check the issue.
https://support.avg.com/SupportArticleView?urlname=disable-avg-antivirus
Thank you and keep us updated.
Thank you for writing back to us, Bob.
Initially, please ensure that the AVG program has the latest patches applied to it.
Open AVG program - click on refresh icon beside virus definitions, at bottom right corner - Restart computer after successful update & check.
If issue persists, please submit a false positive request by visiting this link.
Once you submit a request, a group of analysts will review the site & whitelist it, if it is found to be safe & goes through clean notes of AVG.
Thank you for updating the status, Bob.
Once you've submitted the false-positive report, our concerned team will analyze the website & if found harmless, they'll whitelist it right away.
Let us know if you need further assustance.
I do not understand about submitting a false positive report. How do I do it and how will this solve the problem?
Please accept our apologies, Bob.
Kindly visit this link (https://tinyurl.com/yckz4h9z) to submit the detected website for false positive analysis.
As we mentioned earlier, once you've submitted the false-positive report, our concerned team will analyze the website & if found harmless, they'll whitelist it right away. Also, they'll update the status via email.
Let us know if you have further queries.