Hello Karen,
We apologize for the inconvenience caused.
Are you able to scan from your system by disabling AVG program?
Have you received any error message regarding AVG while you try to scan your system?
May I know the name of the AVG programs installed on this system?
Thank you.
Hello Karen,
We apologize for the inconvenience caused.
Are you able to scan from your system by disabling AVG program?
Have you received any error message regarding AVG while you try to scan your system?
May I know the name of the AVG programs installed on this system?
Thank you.
I jjust got a new copier/scanner/ printer/fax machine in m office. I am able to print from my computer to the machine but when I try to scan from the machine to my computer AVG blocks it. Any ideas on how I can get around this other than just disabling my AVG temporarily?
I can scan just fine if I disable my AVG. I am not receiving any error messages from AVG, just my scanner. I have both AVG Internet security 2015 and AVG PC TuneUp installed.
Hello Karen,
Thank you for the information.
We would request you to please refer the article http://support.avg.com/SupportArticleView?urlname=How-to-enable-file-sharing-or-printing-with-AVG-Firewall to check whether your file sharing or printing with AVG Firewall is enabled.
Please feel free to get back to us for further assistance.
Thank you.