Blocked web page

Hello John,
I'm sorry for any inconvenience caused. I request you to open AVG Internet Security > menu > quarantine and look for the blocked application. If there, you can select that and click unblock. I also request you to change AVG Firewall network profile to private (open AVG Internet Security > menu > settings > components > firewall > customize > network profile > change all the network public to private), please go to Firewall customize settings again > scroll down > click on system rules > enable all the system rules if it's not configured, and click OK. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.

Hello John,
I'm sorry for any inconvenience caused. I request you to open AVG Internet Security > menu > quarantine and look for the blocked application. If there, you can select that and click unblock. I also request you to change AVG Firewall network profile to private (open AVG Internet Security > menu > settings > components > firewall > customize > network profile > change all the network public to private), please go to Firewall customize settings again > scroll down > click on system rules > enable all the system rules if it's not configured, and click OK. Feel free to contact us again if you need any further assistance.
Best regards,
Alok.

When saving a document from a new program AVG showed a message that I it was a threat.  Realised too late that it was referring to the new program and now it is blocked and I can't save my work.  How can I unblock what AVG has blocked?

Hi Alok, This did not work.  Still getting the message Cannot create:  Access denied.  any other suggestions?
Helen