Hello Vibeke,
To confirm whether AVG protection program is causing this issue, we request you to disable it temporarily by following the instructions mentioned in this link: http://avgread.me/1GnMD3N and if the app is working fine please do let us know.
Thank you.
Dear Sir,
Have just been upgraded to Windows 10. When I open my laptop I get the message "classic shell needs to configure itself". I then proceed, but then I get "the app has been blocked". I guess it is your protection, but what do I do? Please help.
Yours V. Wallleen
Hello Vibeke,
To confirm whether AVG protection program is causing this issue, we request you to disable it temporarily by following the instructions mentioned in this link: http://avgread.me/1GnMD3N and if the app is working fine please do let us know.
Thank you.