Blocking of wi fi connection to phone

Hi Diane,

We'd like to explain it clearly.

Usually, AVG wont block the Wifi in your Phone. It is not related to AVG.

However, if you suspect that AVG is blocking the Wifi. You can force stop the AVG in your phone and check for the issue again.
Within the last 7-14 days, I am unable to get my wi fi on my phone.  I have had the modem checked, it is ok.  The router is less than 9 months old and gives me wi fi on my desk top, but will not connect with my phone.  Distance isn't the problem as I can stand by my router with no success.  I purchased another brand new router and have the same problem.  I have changed all the wires, cables with no success. So my next question is: has there been a new program, either AVG, Windows 10, Microsoft or ??? that is blocking the transmission of my wi fi to my phone?  Any suggestions?  I have had no problems with my wi fi and phone connection since I owned my router (Sept 2018), this started around June 6, 2019.  Any help would be appreciated.

Hi Diane,

We'd like to explain it clearly.

Usually, AVG wont block the Wifi in your Phone. It is not related to AVG.

However, if you suspect that AVG is blocking the Wifi. You can force stop the AVG in your phone and check for the issue again.