Blocking outgoing email

Hello Johann,

Have a look at this article: https://support.avg.com/SupportArticleView?urlname=Troubleshoot-Secure-VPN-email to fix the issue.

Share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of error message you received if you need further assistance.

Dear  AVG,  when  my VPN  are switched on all mail I send out are returned to my email inbox with an error message " Relay Access Denied, error 5545.7.1 ". When VPN are switched off, all mail are successfully delivered ! What could be the problem with this interface ?

Hello Johann,

Have a look at this article: https://support.avg.com/SupportArticleView?urlname=Troubleshoot-Secure-VPN-email to fix the issue.

Share the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of error message you received if you need further assistance.