i am able to reboot to the safe mode but when following the command msconfig.exe, nothing changed
Hi Stephen,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you please check and let us know whether you are able to log the windows in Safe mode?
Thank you and keep us updated.
Hi Alicja,
We appreciate your information. We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly. Thank you in advance!
1.
Reboot your computer in Safe Mode. For detailed instructions, refer to the following article:Restarting Microsoft Windows in Safe Mode
2.
With Windows running in Safe Mode, press the Win key and R key simultaneously on your keyboard to open the Run dialog box.
3.
In the Open field, type the command msconfig.exe and click OK to open the System Configu
i am able to reboot to the safe mode but when following the command msconfig.exe, nothing changed
Hi Stephen,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
Could you please check and let us know whether you are able to log the windows in Safe mode?
Thank you and keep us updated.
1.Reboot your computer in Safe Mode. For detailed instructions, refer to the following article:Restarting Microsoft Windows in Safe Mode
2.With Windows running in Safe Mode, press the Win key and R key simultaneously on your keyboard to open the Run dialog box.
3.In the Open field, type the command msconfig.exe and click OK to open the System Configure
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Hi Stephen,
I really understand that you are unable to proceed after entering the command msconfig.exe.I have shared an alternate way. Ignore the steps mentioning msconfig.exe as it was not shared from AVG end.
Please check my above response, on system restore.
This doesn't involve you to enter commands. Once rebooted, please do follow the steps as provided in the last response.
Let us know if this helped.
Thank you and keep us updated.