Blue screen. Stop code. Oxc000021a

Hello Derek,
We are sorry to know that. To assist you better, could you plesae let us know the name of the driver you have installed recently? We suggest you to try to reboot the computer thrice continously and see if that fix the issue.
Thank you

Good morning,
The driver was for the sound and playback system.
as my computer died I received the following messages.

1.  An SXS.   There was a number but I do not have it, sorry.
2.  There is a 'side by side' problem.
3.   A stop code oxc000021a
The computer tries to load but always fails.Get message.    'Repairing computer, then diagnosing computer,
Then computer try's. restart again but with the same subsequent messages.
I tried to send this message yesterday but was advised that I answered to a 'no reply ' area.

Derek Brown

After downloading a new driver as suggested by you I have now got a situation whereby I cannot load my computer but have notices that tell me there is a problem. I cannot even load to my face page.
What do you advise. I need my computer.

Good morning,
The driver was for the sound and playback system.
as my computer died I received the following messages.

1.  An SXS.   There was a number but I do not have it, sorry.
2.  There is a 'side by side' problem.
3.   A stop code oxc000021a
The computer tries to load but always fails.Get message.    'Repairing computer, then diagnosing computer,
Then computer try's. restart again but with the same subsequent messages.
I tried to send this message yesterday but was advised that I answered to a 'no reply ' area.

Derek Brown

Hello Derek,
We are sorry to know that. To assist you better, could you plesae let us know the name of the driver you have installed recently? We suggest you to try to reboot the computer thrice continously and see if that fix the issue.
Thank you

Hello Derek,
Thank you for the detailed information. This error is related with one of your computer operating system is corrupted. You need to use the Windows recoverty disk to fix this issue. To best assist you with this, we suggest you to contact your computer manufacturer.
Thank you