This is a problem caused by AVG Password Protection, and the first person who helped me knew what to do, but when I turned-off and restarted my computer the problem came back. I have my Passwords back but there are still no apps showing on my start page and the first tech was able to bring them back. I just posted a new question, which may help explain this better. I have Windows 8.1
I tried the fix shown, but they are still gone
Hello Beth.
We'll certainly look into this. Do you think an AVG product has caused this? If you do, let us know which AVG product did you use and how did you narrow down this issue to AVG.
We are sorry to hear that the issue persists.
We have already sent you an email to get connected with our technical team. Please check for the email and connect back to us as soon as possible.
Hello David,
May I ask on which browser you are experiencing this issue?
Could you mention the name of AVG programs that you have installed on your computer?
Do you have any other third party antivirus program installed?
To get more information regarding this, could you create a own post on this community?
How do I fix the Problem of Bookmarks disapearing
How do I fix the Problem of Bookmarks disapearing
This is a problem caused by AVG Password Protection, and the first person who helped me knew what to do, but when I turned-off and restarted my computer the problem came back. I have my Passwords back but there are still no apps showing on my start page and the first tech was able to bring them back. I just posted a new question, which may help explain this better. I have Windows 8.1
What I said was that the first attempt worked until I shut my computer down and when I reopened it everything was gone again.