Boot scan error

AVG Protection
7

Greetings,

We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Hi,

I recently encountered this series of error during the boot scan: C:\Windows\Installer\5c134.msp|>PCW_CAB_ACR|>p7.pima.196A45B3_0387_4DF9_9420_597B6F2F9DD|>AASIapp.exe Error 42125 (ZIP archive is corrupted.)

Any idea what the problem is? What should I do here to fix it?

Thank you!

J

4

Hi,

Thank you for your reply! A few minutes ago, the IT team of our organization uninstalled AVG from my computer. This is the snapshot from the earlier scan. It would be still great to find know what went wrong. Thanks again! 
 
User-added image

3

Hi, 
Sorry for the late reply! I ran a scan using another anti-virus software from our organization and there was no such error again.

8

Hi, 
Sorry for the late reply! I ran a scan using another anti-virus software from our organization and there was no such error again.

2

Greetings,

We will check that for you.
Could you share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

5

Thank you for the screenshot, J
This isn't the usual behavior of AVG program. Let us work towards fixing the issue.
Did you run the scan again after reinstalling?
Keep us posted.

6

Thank you for the information.

We request you to reinstall the AVG program and try to run the boot time scan.

Then check for the issue again.

Keep us posted.