Hello Denis,
We apologize for the inconvenience caused. Please follow the instructions from the below link to add the exception to AVG program. Here is the link: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields
If that doesn't work, please follow the instructions to change the Firewall settings to check the status : Open AVG Zen -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private (If it is in Private, change it to Public).
Feel free to contact us for further help.
Thank you.
running Microsoft 10…I believe avg is blocking the sound touch program's access to my iTunes…how do I make the exception and allow access?
Hello Denis,
We apologize for the inconvenience caused. Please follow the instructions from the below link to add the exception to AVG program. Here is the link: http://support.avg.com/SupportArticleView?urlname=How-to-make-exclusions-from-all-scans-and-shields
If that doesn't work, please follow the instructions to change the Firewall settings to check the status : Open AVG Zen -> Internet Security -> Click on Menu in the top right corner -> Settings -> Components -> Firewall -> Customize -> Network Profiles -> Change the networks from Public to Private (If it is in Private, change it to Public).
Feel free to contact us for further help.
Thank you.