Bought AVG Internet Security 2016 54.99 but no firewall

AVG Protection
3

Hello Chad,
We sincerely apologize for the difficulties you are currently experiencing.
Could you please provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing? so that we are more happy to assist you better.
Feel free to contact us for any further assistance. Thank you.

1

Chad, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

2

Hello Chad,
We sincerely apologize for the difficulties you are currently experiencing.
Could you please provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing? so that we are more happy to assist you better.
Feel free to contact us for any further assistance. Thank you.