Bought AVG Secure VPN

AVG Protection
2

Hello Lam,
I'm sorry for any inconvenience caused. From your account, I can see that you have placed an order on 1/3/18 4:37:05 AM CST for AVG Secure VPN, the order status shows Submitted. The AVG Secure VPN license is not yet synchronized with your AVG MyAccount, which is why you're unable to see your subscription in your AVG MyAccount. In this case, I request you to wait for 24 hours, login to AVG MyAccount and check if your AVG Secure VPN is active.
Best regards,
Alok.

1

I just purchased online AVG Secure VPN, but it is not delivered to my AVG automatically as mentioned. When I log on myaccount, there is no such product displayed.

3

Hello Lam,
I'm sorry for any inconvenience caused. From your account, I can see that you have placed an order on 1/3/18 4:37:05 AM CST for AVG Secure VPN, the order status shows Submitted. The AVG Secure VPN license is not yet synchronized with your AVG MyAccount, which is why you're unable to see your subscription in your AVG MyAccount. In this case, I request you to wait for 24 hours, login to AVG MyAccount and check if your AVG Secure VPN is active.
Best regards,
Alok.