Bought AVGPCtune up but unable to get it installed

Hello Jeanette,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our Technical support team via chat to get help. They would install AVG PC TuneUp for you. Thank you for understanding.
Please, feel free to let us know if you require any further assistance.

I am unable to get the AVGPFtune up installed, please help !!!
Hello Jeanette,
We regret to hear about the inconvenience caused. We have sent an email to your registered email address to contact our Technical support team via chat to get help. They would install AVG PC TuneUp for you. Thank you for understanding.
Please, feel free to let us know if you require any further assistance.