Bought subscription, but not showing as bought

Android products
6

If there is a solution, could you share it. Same trouble here. Lot of people have it.

All was ok until some months ago. I have read on your support site this was an issue you were working on.

Is it fixed by now?

1

I purchase the yearly subscription to avg. I want to stop the pop ups. However,I dont have full access to all the options I paid for. Its asking me to purchase again. I have bank records that show the fee was processed

4

If there is a solution, could you share it. Same trouble here. Lot of people have it.

All was ok until some months ago. I have read on your support site this was an issue you were working on.

Is it fixed by now?

5

Hello Virginia,
We are here to help. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.

3

Btw, why a Avast guy is reacting? This is an AVG forum.

Maybe to show that Avast is really giving support?

https://www.avast.com/index#pc
 

2

Hello Virginia,
We are here to help. I have sent you an email, please reply to my email with the information requested and we will do our best to assist you.
Regards,
Alok.