Hi Betty,
The order for the AVG Internet Security and AVG TuneUp Unlimited was not cancelled, but the payment status is still on pending on our end.
Sometimes it may take a while to receive the payment on our end.
So we request you to wait for 24 hrs until we receive the payment, once the order has been processed successfully you will get the email confirmation for it.
Please contact us again, if you haven't received the confirmation email after 24 hours.
Tonight I bought AVG internet security and AVG tune up, and i payed for it. I did not get a confirmation by email and in my account are no subscriptions visible. What to do? I need a productkey to make it work, but can not find any. Does anyone know how long it could take to get confirmation and a key?
Hi Betty,
The order for the AVG Internet Security and AVG TuneUp Unlimited was not cancelled, but the payment status is still on pending on our end.
Sometimes it may take a while to receive the payment on our end.
So we request you to wait for 24 hrs until we receive the payment, once the order has been processed successfully you will get the email confirmation for it.
Please contact us again, if you haven't received the confirmation email after 24 hours.