Hello Hailey. Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See posting https://support.avg.com/answers?id=906b00000004rpi
My Dad bought a full version of AVG for 2015 at Walmart in February and he gave me the code to use up one of the three user slots. We had a bit of trouble in the beginning installing it and had to reset the laptops A LOT, but eventually got it down and I was able to activate all the protection perks. I had it set to do most things automatically, so I didn't check it very often but I recently realized that it says I have AVG Antivirus Free, and about five of the perks that I had originally have dropped off the face of the Earth! Why did it switch to this instead of the one that was PAID FOR? I'm very freaked out because I don't know how long it's been this way instead of the fully protected version, and if this means that he wasted $60ish on something that doesn't even have a firewall.
His seems fine, he never complained about it at all, but I have no idea why mine suddenly just disappeared and gave me the 'Free' version.
Hello Hailey. Please refrain from carrying out multiple postings on the same subject! You won't obtain an answer to your query any faster! See posting https://support.avg.com/answers?id=906b00000004rpi