Hi Morgan,
We have replied to your original post.
Please keep the conversation under a single post for quick resolution.
Breach guard finds trojan and AVG does not. what should i do?
Morgan, we would like to confirm that AVG BreachGuard is different from the Browser Guard by Malwarebytes.
Please note that each antivirus software has different virus database and different clean guidelines which they follow to detect malware activities.
Click this link to see AVG Clean Guidelines.
If you believe there is an undetected threat by AVG, we'd request you to submit the URL in question to our developers. They will analyze it and get back to you with results.
Visit https://www.avg.com/en-ww/false-positive-file-form to submit the sample of the URL.
I submitted the file in question several days ago. When should I expect a response? Morgan
I submitted the file in question several days ago. When should I expect a response? Morgan
Hi Morgan,
We have replied to your original post.
Please keep the conversation under a single post for quick resolution.
AVG and Malwarebytes and Breach Guard installed. AVG ignores the problem found by Malwarbytes and Breach Guard. That is my concern. Which to trust.
Morgan, an email was sent today at 4:12 PM by Milan Jasenský.
If the email is not found in inbox do check on spam and junk folders.
Thank you.