Broken digital signature

AVG Protection
5

Hello Jason,
We understand that you have installed digital signature of your bank and now you are receiving message that Broken digital signature. Please go to control panel, program and features and look for digital signature application. If you found it, please try to repair it or contact their support to fix this issue. If possible please send us a screenshot of the error you are getting. Thank you.

1

Hey folks,

I recently got an alert for the above and it's not something I've seen before. It came up as a notification but didn't offer much information or any way to proceed with resolving it. I'm no security pro but it strikes me that a bad signature is a problem  and I'd like to resolve it. Any ideas?

Cheers

6

Hi Alok,

Thanks for the response. I had a look on my installed programs and cannot see anything that looks like a digital signature application so I'm not really sure what you mean by that. I deleted the suspect file in question as a first step. After some googling around I ran sfc /scannow from a command prompt and that showed nothing wrong. I then uninstalled and re-installed AVG and the new scan was clear (although whether this is because the problem file has not changed since the new install or is no longer a problem I don't know)

2

Hello Jason,
We understand that you have installed digital signature of your bank and now you are receiving message that Broken digital signature. Please go to control panel, program and features and look for digital signature application. If you found it, please try to repair it or contact their support to fix this issue. If possible please send us a screenshot of the error you are getting. Thank you.

3

Hello Jason,
We understand your concern. However, it is not an virus, we request you to contact the application vendor to assist you further.
Thank you.

4

Hi Alok,

Thanks for the response. I had a look on my installed programs and cannot see anything that looks like a digital signature application so I'm not really sure what you mean by that. I deleted the suspect file in question as a first step. After some googling around I ran sfc /scannow from a command prompt and that showed nothing wrong. I then uninstalled and re-installed AVG and the new scan was clear (although whether this is because the problem file has not changed since the new install or is no longer a problem I don't know)