Brother all in one scanner won't start from the panel button

Hello Thomas,
Unfortunately, from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? Thank you for understanding.

Brother MFC-9130CW works from the utility panel, but not from the scan button on the MFC screen

Hello Thomas,
Unfortunately, from your recent message, it was not clear to us how we can help you. Could you please specify your request and provide us with more details? Thank you for understanding.