Hello Pam,
We are sorry to know that you are unable to print or scan after installing AVG. Please do not worry, to check if this issue is caused by AVG, we suggest you to disable AVG temporarily, please click on this link for the steps to disable AVG http://avgclick.me/TempDisableAVG
Thank you.
I am on windows 8.1 and have issues with adobe products before. Have just renewed my licence, installed the AVG product and now cannot print - says it does not recognise the printer. Why did the AVG product make one note the default printer when it installed? I changed the default to be my brother printer but now cannot scan or print
Hello Pam,
We are sorry to know that you are unable to print or scan after installing AVG. Please do not worry, to check if this issue is caused by AVG, we suggest you to disable AVG temporarily, please click on this link for the steps to disable AVG http://avgclick.me/TempDisableAVG
Thank you.