Brought a 1 full year Avg 2015 protection but still says free

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7

ti okay thank you too

6

Hi Tiffanie,
I am happy to see that your issue is resolved.
Thanks for posting back.

9

Yes, I have tried that. The problem however has now been resolved after three weeks. I had used the AVG tool remover, it had removed my AVG 2014 launcher after that I had reinstalled and follow the exact steps. I have gotten my exact product with no problem. 

Thank you for your response

8

Hi Tiffanie,
Did you activate it as described in http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate .
Thanks

1

I brought a new license download and installed, my account says I have the subscription of Avg Zen pro 2015, when i downloaded the paid version it says I am using the "free" version. I did have the free/30 day trial 2015 AVG and have unistalled it, reinstalled Avg Zen and now I am getting the samething over again. I have also tried check out some video link before coming here to post this question up, but everytime I tried to open the link it says that the link is not found or some sort…

3
Yes, I have tried that. The problem however has now been resolved after three weeks. I had used the AVG tool remover, it had removed my AVG 2014 launcher after that I had reinstalled and follow the exact steps. I have gotten my exact product with no problem. 

Thank you for your response
5

Hi Tiffanie,
I am happy to see that your issue is resolved.
Thanks for posting back.

4

ti okay thank you too

2
Hi Tiffanie,
Did you activate it as described in http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate .
Thanks