Hello Michael,
I'm sorry for any inconvenience caused. From your account, I see that you have purchased AVG TuneUp - Unlimited which is for computer performance, you can follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance) to download/install/activate your purchase subscription (AVG TuneUp - Unlimited), if the issue still persist, then please share a screenshot of AVG user interface (which shows trial) to assist you further or we will send you an email to connect with us via chat/phone. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
brought for 1 year protection and still says on trial what is going on 3 different internet services later and still having problems.
why is there no customer service on line and only on the phone what a load of bs. plz explain
Hello Michael,
I'm sorry for any inconvenience caused. From your account, I see that you have purchased AVG TuneUp - Unlimited which is for computer performance, you can follow the instruction (http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Performance) to download/install/activate your purchase subscription (AVG TuneUp - Unlimited), if the issue still persist, then please share a screenshot of AVG user interface (which shows trial) to assist you further or we will send you an email to connect with us via chat/phone. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.