Browser hijacked

Hello, Mark.
I certainly understand this must be upsetting. Please be informed that AVG Android product support is provided through email only. I would request you to submit your query to them from within AVG app on your android device.

Open AVG Anti-virus app.
Tap on drawer.
Click on Help and support-> Contact support and fill the form.

Have Galaxy Note 4.  Samsung browser hijacked by playing.youphone.club.  I have AVG Antivirus Pro.  It neither blocked the virus nor can it find or remove it from the phone.  Does anyone know of a removal solution other than factory reset?

Hello, Mark.
I certainly understand this must be upsetting. Please be informed that AVG Android product support is provided through email only. I would request you to submit your query to them from within AVG app on your android device.

Open AVG Anti-virus app.
Tap on drawer.
Click on Help and support-> Contact support and fill the form.