Hello Marie,
Thank you for reaching us through this channel.
We will certainly look into your concern and help you.
May I know, how did you suspect/confirm that the browser was hijacked?
Please let us know the name of the browser, you're referring to.
Did you receive any threat pop-up from AVG?
If yes, please provide the screenshot of the AVG Threat pop-up.
Note: Open the threat pop-up > Click on "See details" > Take a screenshot and share it on this post.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
If needed, please find a quick guide on how to take a screenshot here.
Thank you for your understanding.
My browser has been hijacked. Why haven't you found and fixed it?
Hello Marie,
Thank you for reaching us through this channel.
We will certainly look into your concern and help you.
May I know, how did you suspect/confirm that the browser was hijacked?
Please let us know the name of the browser, you're referring to.
Did you receive any threat pop-up from AVG?
If yes, please provide the screenshot of the AVG Threat pop-up.
Note: Open the threat pop-up > Click on "See details" > Take a screenshot and share it on this post.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
If needed, please find a quick guide on how to take a screenshot here.
Thank you for your understanding.