Hello Al,
We understand how something like this can really try your patience. We sincerely apologize for the difficulties you are currently experiencing. Please be informed that we have launched AVG 2016 version. Hence we request you to install the latest version of AVG Ultimate to get your issue fixed. To download AVG Ultimate 2016 version please click on the following link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe . Please uninstall the previous 2015 version http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen and then install AVG Ultimate 2016 version in your pc.
Please feel free to contact us for any further assistance. Thank you.
About one week ago my browsers, chrome and Edge no longer launched.
I tried every possible fix known, however the only thing which seems to allow browsers to launch is y disabling AVG Firewall.
I do not understand why this suddenly happened. I have been using the 2015 AVG Ultimate since its release this year without any issues until recently.
has there been an AVG update which is causing this issue?
Any suggestions about what I can do, or do I just keep it disabled?
I have windows ten, and the removal instruction is for windows 8 adn xip only. do the same instructions apply? and please confirm that reinstalling the newsest version of AVG2016 is at no cost. as I have already stated, I have 526 days remaining.
Hello Al,
Please run the AVG remover tool : http://aa-download.avg.com/filedir/util/AVG_Remover.exe to completely uninstall your AVG program from your PC. Once uninstalled please follow the instructions on the article http://avgread.me/19OHofR to reinstall your AVG program
I hope that the install will cost me nothing since I have 526 days remaining on my subscription.
Hello Al,
We understand how something like this can really try your patience. We sincerely apologize for the difficulties you are currently experiencing. Please be informed that we have launched AVG 2016 version. Hence we request you to install the latest version of AVG Ultimate to get your issue fixed. To download AVG Ultimate 2016 version please click on the following link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe . Please uninstall the previous 2015 version http://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Zen and then install AVG Ultimate 2016 version in your pc.
Please feel free to contact us for any further assistance. Thank you.