Hello Ronald,
Let's have a look at it together. We acknowledge your refund request. Follow the steps suggested here: https://support.avg.com/SupportArticleView?urlname=Changing-your-DNS-settings-when-AVG-Secure-VPN-cannot-establish-an-internet-connection and check if you could access all sites without any issues.
Else, you can contact our technical support team: https://support.avg.com/support_contact_form?l=en via online chat to assist you further.
I have been having issues loading pages in multiple browsers since installing this product on Sunday. Unable to access any of my financial services. I either get error messages or the script does not completely load. Same issue accessing eBay. If I trun VPN protection off the issues go away. There must be a setting that needs changing in both WIN10 and Chrome, but I do not know what it could be. I cannot find a user manual or troubleshooter anywhere for this product. I've had issues in the past with AVG products causing browser instability. But those issues happened when there was still a link to product support. Now all I am able to locate is this support forum. Is there anyone out there that can direct me to an actual live chat or something to assist me in resolving this issue. Or, perhaps, a location on this site where I can cancel this nuisance service. It may have been a mistake purchase. Sometimes you just have to accept that.
Hello Ronald,
Let's have a look at it together. We acknowledge your refund request. Follow the steps suggested here: https://support.avg.com/SupportArticleView?urlname=Changing-your-DNS-settings-when-AVG-Secure-VPN-cannot-establish-an-internet-connection and check if you could access all sites without any issues.
Else, you can contact our technical support team: https://support.avg.com/support_contact_form?l=en via online chat to assist you further.