BT Email doesn't hope when AVG VPN is On

AVG VPN
3

Hello Judith, 

We are sorry for the inconvenience caused. We will check and help you to disable it. Please provide the following information to help you better :

1. How do you access your email? Are you using web browser or any email client like outlook or Windows mail?
2. Have you tried to change the location in AVG Secure VPN and check the status?
3. Confirm the operating system installed in your device.

We look forward for your response. Thanks.

1

BT Email will only start if I turn off AVG VPN.  Then VPN stays off until I turn it on again.  My previous VPN product gave the choice of turning it off for a few minutes and then it would automatically start up again.  How can I deal with this?

2

Hello Judith, 

We are sorry for the inconvenience caused. We will check and help you to disable it. Please provide the following information to help you better :

1. How do you access your email? Are you using web browser or any email client like outlook or Windows mail?
2. Have you tried to change the location in AVG Secure VPN and check the status?
3. Confirm the operating system installed in your device.

We look forward for your response. Thanks.