So, I did the all the updates and on the last one, of course it had frozen at 11%. I did what the threads had recommended, by shutting down and restarting, pressing the space bar to cancel the process, but it just keeps going round n round this same process over n over. It was "repairing" and now is back to trying to scan and repair the c drive. I have been trying tying to study for an hour and so far this had ruined my exam study period. I am quite choked, but I get that these things happen. Please for the love of god I hope someone can help me get past this stupid scan and get me back to the desktop without any damage or lost files.
Hi Stef,
Sorry to hear about the situation.
I can understand how upset you must be.
I suggest you to Reboot your computer in Safe Mode and check if you're able to open your desktop. Here is an article with the steps to Reboot in Safe Mode: http://support.avg.com/SupportArticleView?urlname=How-to-reboot-your-computer-into-Safe-Mode