Hello Bob,
We regret to hear about the inconvenience caused, could you please share us a screenshot of the AVG scan interface from where you are facing issues, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Also, please tell us the version of AVG you are using in your computer. Thank you.
I have an HP Pavilion 17 Notebook that is about 3 or 4 years old. When I run AVG full disc scan and restart it attempts to scan and fix my C drive. But it will not go past 11% during the scan and I have to do a hard shut down, which I don't like and restart and skip the scan. Does anyone know why this is happening and is there a fix so I can scan my C drive and repair any issues?
Bob, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru