Hello Harry,
We are sorry for if you feel like that. We are glad to clarify your request.
You have contacted our sales team earlier and they helped to change the products from AVG Internet Security to AVG Secure VPN.
Not to worry, We will check and help you. Do you get any error message while trying to connect with AVG Secure VPN? If yes, please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of it. Have you tried to reinstall AVG Secure VPN and check?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
Called call centre with a billing problem and explained to someone who was a very poor english speaker, All sorted I thought, only to find that now my VPN has stopped working. Just will not connect though all other apps I have are ok. Tried phoning again bo luck, shat line closed. Any suggestions?
Hello Harry,
We are sorry for if you feel like that. We are glad to clarify your request.
You have contacted our sales team earlier and they helped to change the products from AVG Internet Security to AVG Secure VPN.
Not to worry, We will check and help you. Do you get any error message while trying to connect with AVG Secure VPN? If yes, please share the screenshot (https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot) of it. Have you tried to reinstall AVG Secure VPN and check?
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.