Hello Robert,
I will certainly check this for you.
Please let me know the version of AVG Internet Security installed and the screenshot http://avgclick.me/getscreenshot of the error message to assist further.
You have purchased AVG TuneUp Unlimited, this product does not require a license number, will get activated using your AVG MyAccount email address and password.
Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp for the steps to install the latest version of AVG PC TuneUp.
Please Help... On 8-28-18 I noticed an exclamation point in my AVG Icon at the bottom of my screen.
Then I went to my dashboard and I am told that my internet is not protected and that 2 messages are in my internet box. 1- Antivirus Database is Outdated. 2- Anti Spyware Database is Outdated.
I tried everything to fix this and failed.
I have a Paid version of AVG Internet Security.
I also purchased a couple of days ago the AVG Tune UP and I misplaced the Copy of my receipt with the License Key Number that I need to Register and Activate this product. Does AVG have an Email to contact them about this. If so can you lead me to it?
Thans, Bob
Then I went to my dashboard and I am told that my internet is not protected and that 2 messages are in my internet box. 1- Antivirus Database is Outdated. 2- Anti Spyware Database is Outdated.
I tried everything to fix this and failed.
I have a Paid version of AVG Internet Security.
I also purchased a couple of days ago the AVG Tune UP and I misplaced the Copy of my receipt with the License Key Number that I need to Register and Activate this product. Does AVG have an Email to contact them about this. If so can you lead me to it?
Thans, Bob
Robert, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Robert,
I will certainly check this for you.
Please let me know the version of AVG Internet Security installed and the screenshot http://avgclick.me/getscreenshot of the error message to assist further.
You have purchased AVG TuneUp Unlimited, this product does not require a license number, will get activated using your AVG MyAccount email address and password.
Click on this link http://support.avg.com/SupportArticleView?urlname=How-to-download-and-install-AVG-PC-TuneUp for the steps to install the latest version of AVG PC TuneUp.