Camera and microphone

My camera and microphone won't work after clicking yes when AVG Security said my camera was not protected.  It is all turned on in windows 10 security settings.  Why won't they work!!!

Thank you for replying, Gloria.

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How do I disabl AV
G without uninstalling?

Thank you for replying, Gloria.

I can see that our remote technician has resolved your issue.
Please feel free to write back to us for further queries.
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Thank you. I will keep an eye out for it.  It has not come through yet.

Hello Gloria,

We apologize for the inconvenience. We will help you sort this.
We request you to temporarily disable AVG Internet Security and check if the issue persists.
Refer to this article to temporarily disable AVG Internet Security.
Keep us posted.

I temporarily disabled AVG Security then shut down. Booted up again but it still didn't work. Found camera was one of the apps not allowed (Why were current allowed apps put in this area? Will I have to go through and tick ALL of the ones I had?) Ticked camera to be allowed with consent. Worked…BUT AVG Security won't let me turn it back on when I click on the to rh button when app opened.  Windows tells me it is not on also. BUT…when I scan it seems to be doing it…BUT when I open bottom rh icon to check it says 'protection is ON' but there is a cross through the icon…Is it working or NOT? Am I protected? How can the on button be activated if clicking ON it is not working?

How do I disabl AV
G without uninstalling?