Hi,
Since the last AVG update, I can't use my built in camera in my laptops (2pcs).
When I open the Windows Camera application it displays:
Camera can not be started.
Error code: 0xA00F429F <WindowShowFailed> (0xC00D36BB)
Let me note I can not use the built in camera at all, with any application.
When I disable camera protection everything works again, but I think it should not work this way.
Hello Samuel,
I think the last AVG update caused it, but I'm not 100% sure.
Currently I have 22.7.3245 (build 22.7.7403.742) on both of my Lenovo laptop.
Hello Laszlo.
Thank you for contacting AVG support community.
Could you confirm on how long your facing this issue?
We will check and help you out.
Thank you and keep us updated.
Hello Laszlo,
Thank you for writing back to us. We are really sorry for the inconvenience caused. We have already escalated this issue to our development team and they are working on the process of fixing it. It will be fixed in the new update 22.8. Could you please try to update AVG program once again and check whether can access Camera? We look forward for your response.
Thank you for writing back to us. We are really sorry for the inconvenience caused. We have already escalated this issue to our development team and they are working on the process of fixing it. It will be fixed in the new update 22.8. Could you please try to update AVG program once again and check whether can access Camera? We look forward for your response.
Glad to know that, Laszlo. Thank you for updating the status. Have a great day. Stay safe!
Hello Laszlo.
Thank you for contacting AVG support community.
Could you confirm on how long your facing this issue?
We will check and help you out.
Thank you and keep us updated.
Thank you for contacting AVG support community.
Could you confirm on how long your facing this issue?
We will check and help you out.
Thank you and keep us updated.