Damian,
Thanks for waiting, we would like to inform you that the issue has been fixed and we received a confirmation from our senior team. We have sent you the email steps to install and activate AVG Internet Security Unlimited. Follow the email instructions to get in touch with us and you should be able to resolve the issue.
Damian,
I sincerely apologize for the inconvenience caused. I see that you have been charged for AVG Internet Security unlimited- 12 Months but the charge has not reflected in our records. Hence I am going to escalate your request to senior team. They will synchronize the products with internal records as soon as possible.
Please keep checking this post regularly to know the status.
Hi, I purchased 1 years protection on the 25 Dec but can not access it or download the program onto my computer. When I log into my account it says I have no subscription.
Please can someone help me fix this
Damian,
Thanks for waiting, we would like to inform you that the issue has been fixed and we received a confirmation from our senior team. We have sent you the email steps to install and activate AVG Internet Security Unlimited. Follow the email instructions to get in touch with us and you should be able to resolve the issue.
Damian,
I sincerely apologize for the inconvenience caused. I see that you have been charged for AVG Internet Security unlimited- 12 Months but the charge has not reflected in our records. Hence I am going to escalate your request to senior team. They will synchronize the products with internal records as soon as possible.
Please keep checking this post regularly to know the status.