Can anyone tell me what is the firewall wizard? I've been told to run it but cannot find such a function

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4

Hi Peter,
For help on your issue please refer to this article and add your router to whitelist.
Thanks

2

Hi Peter,
For help on your issue please refer to this article and add your router to whitelist.
Thanks

5

Peter Stevens quote "I'm not sure I can turn the firewall off"…
Peter, If you open the AVG program can you see the Firewall component?.. Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-disable-individual-AVG-components).
AVG Guru

1

Can anyone tell me what is the firewall wizard? My AVG 2013 says the firewall cannot start due to corrupted configuration and I have to run the firewall wizard and send the resulting log to support. I cannot find the wizard or any description of it. AVG started blocking my wireless scanner after I changed my router a few days ago. I've tried resetting to default configuration. The firewall is still blocking the scanner but is no longer writing logs. I'm not sure I can turn the firewall off. Any suggestions welcome.

3

Peter Stevens quote "I'm not sure I can turn the firewall off"…
Peter, If you open the AVG program can you see the Firewall component?.. Have a look @ this article (https://support.avg.com/SupportArticleView?urlname=How-to-disable-individual-AVG-components).
AVG Guru