Can I get a refund?

General discussion
3

Hello Lisa,

We regret the inconvenience caused.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your charge is registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.

1

I am wanting to cancel my subscription that has just renewed. AVG has debited my Paypal account $237.99AUD, the previous year was $167.99!! You offer no decent support and I have been in an on line queue for an hour with no movement.  Am I able to get a refund?

2

Hello Lisa,

We regret the inconvenience caused.
Upon checking, we couldn't locate any active AVG subscriptions or recent charges made under the email address you've used to contact us here.
It's possible that your charge is registered under one of your alternate or misspelled email addresses.
We've sent you an email requesting further details. Please check your inbox/spam folders to find the email and use it to get back to us.