Can n find avg on my computerot

AVG Performance
3

Hi Michael,

We didn't ask you to follow the same steps again, we just asked to confirm if you have tried the steps mentioned in that article.
We understand your concern and trying to help you in this matter and we are not providing useless steps to you.

I see that you have got the refund for your subscription in the May month.
Do you have a paid subscription or try to install the Free version?

Share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

1

Hi,

I have no avg icon and there is no avg in my applications so the article is useless! When I try to install the version from my mac HD icon I get an error message telling me to uninstall the previous version but I cannot find the previous version.

How do I find the previous version of avg?

I have had 2 replies from avg advising me to use the same useless article!!!

Cheers,

Mick

2

Hi Michael,

We didn't ask you to follow the same steps again, we just asked to confirm if you have tried the steps mentioned in that article.
We understand your concern and trying to help you in this matter and we are not providing useless steps to you.

I see that you have got the refund for your subscription in the May month.
Do you have a paid subscription or try to install the Free version?

Share us the screenshot of the error message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.