Can not access internet

AVG Protection
4

Hello Peter,
We regret for the inconvenience. We would request you to confirm whether you have installed AVG program as trial or a paod version and also mention your product name to assist further. If you have installed AVG Program as trail version, We would request you to follow the below steps to reinstall your AVG network filter to get issue fixed.
-Disable AVG Self Protection.
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for
c:\Program Files\AVG\AVG2015\Drivers\avgfwfd.inf

1

Hi,

I'm using AVG Internet Security on a W10 platform and cannot access the internet with my firewall turned on. What should I do?

Regards

3

Hello Peter,
We regret for the inconvenience. We would request you to confirm whether you have installed AVG program as trial or a paod version and also mention your product name to assist further. If you have installed AVG Program as trail version, We would request you to follow the below steps to reinstall your AVG network filter to get issue fixed.
-Disable AVG Self Protection.
- Go to Control Panel -> Network Connections -> right click on the network area which is active -> "Properties"
- If there is "AVG Network filter driver" uninstall it and restart the computer twice
- AVG Firewall initializes auto-repair function so "AVG Network filter driver" should be automatically installed (therefore two restarts are needed)
- If there isn't "AVG Network filter driver" click "Install " -> "Service" -> "Have Disk" -> "Browse" and look for
c:\Program Files\AVG\AVG2015\Drivers\avgfwfd.inf

2
  • Click "Open" button and follow the prompts
    - Restart the computer twice
    - Enable AVG Self Protection back.
    If the issue persist please let us know, we are here to help you. Thank you.