Hello Jim.
We're sorry for the inconvenience.
We have escalated this issue to our concerned team for a resolution. They will get back to you via email at the earliest possible and assist you.
Appreciate your patience meanwhile.
Sorry, my bad. My retired MacBook was powered on and the AVG VPN was still installed and enabled. When I turned it off, my problem went away. Sorry for the false alarm.
When trying to connect my MacBook to VPN, I get error message saying I'm only allowed one connection. My MacBook is the only device I using AVG VPN. I have no other devices using my VPN subscription. How do I resolve?
Glad to know that you've managed to fix the issue, Jim.
Thank you for updating the status. Have a great day. Stay safe!
Sorry, my bad. My retired MacBook was powered on and the AVG VPN was still installed and enabled. When I turned it off, my problem went away. Sorry for the false alarm.