Can not fing my avg ultimtate

avg ultimate (2 year) 
xxxxxxxxxxxxx
 because pc re install can not in activate product.
Thanks for help.

Hello Ah hock,

AVG Ultimate you have purchased is registered under a different email address xxxxxx@singnet.xxxx.sg

This product is valid till 2019.3.20.

Please login to your AVG MyAccount using this email address and download the active subscription.

Hello Ah hock,

AVG Ultimate you have purchased is registered under a different email address xxxxxx@singnet.xxxx.sg

This product is valid till 2019.3.20.

Please login to your AVG MyAccount using this email address and download the active subscription.