Sorry, I should have checked first, but it works on Firefox just not in Chrome !!!
OK, I have now had AVG Support remote login and he said there was a clash between Chrome and my Rapport "Anti-KeyLogging" banking software. He wanted me to uninstall that but I would not as the bank effectively requires it. I had to ask for some changes made during the session to be undone, but then ended the session and restarted the PC. Resigned to the problem not having been resolved, I tried login to AVG My Account - and it mysteriously worked !!!
I was not overly impressed with the whole process but, as it now works, I am satisfied.
Thank You.
Hi
Anyone know why I should just get a blank page after login ??
Have tried various routes but always get the same blank page,
Been happening for a while now.
Colin
OK, I have now had AVG Support remote login and he said there was a clash between Chrome and my Rapport "Anti-KeyLogging" banking software. He wanted me to uninstall that but I would not as the bank effectively requires it. I had to ask for some changes made during the session to be undone, but then ended the session and restarted the PC. Resigned to the problem not having been resolved, I tried login to AVG My Account - and it mysteriously worked !!!
I was not overly impressed with the whole process but, as it now works, I am satisfied.
Thank You.
Sorry, I should have checked first, but it works on Firefox just not in Chrome !!!
Not sure my first upload worked. Trying again -
Hello Colin,
Thank you for replying.
Sorry to hear that.
Please reset the chrome browser using the below instructions.
On your computer, please open Chrome.
At the top right, please click More Settings. Advanced. please click Reset and cleanup Reset settings to their original defaults.
If you have any further queries, please feel free to contact us.
We will certainly help you out.
Thank you.
Please accept our sincere apologies, Colin.
We request you to share us a screenshot of the blank page/window you've been referring to, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.