Can not uninstall AVG - getting error 0xc000012f

AVG Protection
10

Hello,

I am having the exact same problem as Sean. I have tried all of the suggested solutions in this thread and none of them have worked. Please help! I urgently need this problem solved. Did you resolve this issue with Sean? How did you do it?

11

User Harry Meech has posted their own topic (https://support.avg.com/answers?id=906b0000000DdZxAAK).
AVG Guru

2
  1. Once uninstalled download the installation file using the link : http://www.avg.com/download to reinstall your AVG program.
    5. Run the downloaded file to start the installation process.
    6. Follow the instructions on your screen.  
    7. Complete the installation and restart your computer.
    If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
    Please feel free to get back to us for further assistance.
    Thank you.
9

Hello Sean,
We regret for the inconvenience. We would request you to run AVG remover tool to completely remove AVG and then re install it.  
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.

1

I have been using AVG free without issue until recently when I started getting the message "c:\program files (x86)\AVG\AVG2015|avgclitx.dll is either not designed to run on windows or it contains an error… Error status 0xc000012f."

I tried using windows uninstall and when that didn't work tried the AVG uninstall utility - now the message pops up and when I click OK or the X in the upper right corner it just comes back making my computer unusable.

How can I fix this? I'm leaving for business trip this week and need my computer

3

Hello Sean,
We regret for the inconvenience. We would request you to run AVG remover tool to completely remove AVG and then re install it.  
Please click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart,  manually delete the AVG Remover folder in the C drive of My computer.

4

I tried safe mode and the sakme error message pops up and can not be closed

6

Hello Sean,
We have sent you an email requesting required logfiles inorder to analyze the issue. Please reply back to the same email so that we could assist you better in resolving the issue.

8

User Harry Meech has posted their own topic (https://support.avg.com/answers?id=906b0000000DdZxAAK).
AVG Guru

7

Hello,

I am having the exact same problem as Sean. I have tried all of the suggested solutions in this thread and none of them have worked. Please help! I urgently need this problem solved. Did you resolve this issue with Sean? How did you do it?

5

ps - the only way I can shut down my computer is by going to task manager and closing all the AVG programs - this is fustrating