Ole,
Please be informed that screenshot must be in png or jpg or jpeg image and create a screenshot as per the steps mentioned here .
We also request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=9060N000000UDYE .
I'm sorry, I should have written my answer here.
But I don't know how to send you pictures. I allways format them as jpg, but it does not work here it seems. I try again.
It seems that the fotos have to have a web address, so I have uploaded them to Onedrive. Hope it works.l
Ole, Also in future, to keep everything together, please try to keep the whole conversation in one question/thread to speed up any resolution.
AVG Guru
Ole,
We have received your screenshot of your AVG version page. I appreciate your efforts. Please try to remove your AVG Internet Security program completely as per the steps mentioned in this article . Then reinstall it by following the steps mentioned here . If you still face issue in updating the product, then share the screenshot of the error to assist further.
Ole,
Please be informed that screenshot must be in png or jpg or jpeg image and create a screenshot as per the steps mentioned here .
We also request you not to post multiple times for the same issue, you won't obtain an answer to your query faster.
Please refer your other posting via https://support.avg.com/answers?id=9060N000000UDYE .
Please check this screenshot for your reference.