Can’t Interact With AVG Window

AVG Protection
5

Hello Jessica,

I will check this for you.

Please send me the screenshot http://avgclick.me/getscreenshot of the AVG interface you see on your computer to assist further.

6

Hi, thank you for picking up my issue!

This is what the window looks like:
User-added image

And just in case it doesn't display- 
Imgur: The magic of the Internet

1

When I open AVG, the only things that show up are the words “You are protected” the drop down buttons in the top right corner and two overlapping titles in the top left corner (one of the headers looks like a file name). When it try to use the menu or close the window notjing happens. I cant interact with anything in the window. And this seems to only be happening on my desktop. I had my brother open it on his desktop and the UI was fine and he was able to run a scan on the computer just fine. (I’m running AVG AntiVirus Free on Windows 10)

2

Hello Jessica,

I will check this for you.

Please send me the screenshot http://avgclick.me/getscreenshot of the AVG interface you see on your computer to assist further.

3

I tried repairing and restarting but it’s still the same.

4

Thank you for providing the screenshots, Jessica.

This isn’t expected behavior. We’ll work through fixing this together. Please repair AVG Internet security http://support.avg.com/SupportArticleView?urlname=How-to-repair-AVG from the control panel, restart the PC and then check the status.