Can’t log on to internet

General discussion
5

Hello Bob,

We'll look into this and help you.
To check if your AVG Antivirus Free is causing this, please disable it temporarily and try accessing your Windows Explorer.
Refer to this article to temporarily disable your AVG Antivirus Free.
Keep us updated.

1

Need help!
After installing avg anti virus free, when I click the internet explorer icon, nothing happens. I am using Windows 10 on this pc.  The other devices in the home work just fine. Please help.

2

Hi Midhun,
I tried to temporarily disable avg anti virus free, by right clicking the avg icon on the task bar. I don't get the green slider. All I get is avg antivirus free and unpin from taskbar.

3

Hello Bob,

We'll look into this and help you.
To check if your AVG Antivirus Free is causing this, please disable it temporarily and try accessing your Windows Explorer.
Refer to this article to temporarily disable your AVG Antivirus Free.
Keep us updated.

4

We're sorry to know that, Bob. 
Before proceeding to check, we'd like to clarify whether this happens with Internet explorer alone or irrespective of browsers.