Cancel 60 Day Trial and re-occuring payment

AVG Subscription
3

Hi Roger,
We understand your concern.
We cancelled auto-renewal service for your trial order of AVG Internet Security multi-device. You will not be charged automatically in future. You can continue using your paid subscription with no issues. Please do check whether you have activated the product as mentioned in this article.
Feel free to contact us if you need any help.

1

Please Help. I already have an account and paid for the upgraded AVG anti-virus programe on the 22 April 2019 for my PC. Unfortunately when I purchased a new laptop I downloaded the free AVG app and upgraded it. There was no payment at this time as this was free. However I then discovered that my first purchased order will cover the new laptop as well so there was no need to set up a new order with a re-occuring payment. How do I cancel the second order and stop the second re-occuring payment. Thanks for you help. Roger

2

Hi Roger,
We understand your concern.
We cancelled auto-renewal service for your trial order of AVG Internet Security multi-device. You will not be charged automatically in future. You can continue using your paid subscription with no issues. Please do check whether you have activated the product as mentioned in this article.
Feel free to contact us if you need any help.