So to further clarify I only want one subscription for AVG Internet Security which expires on October 19th of 2024. There is a duplicate which is redundant and not needed. There are also subscriptions for AVG Tune-Up, AVG Secure VPN (3), and AVG BreachGuard which were not activated nor installed. I expect refunds at least for the subscriptions that were not activated because I did not ask for them or want them.
The problem is that I had a siingle account for virus protection and then all of a sudden I had six subscriptions with two for VPN which I do not need and did not ask for, and duplication with several other subscriptions. My expectation is that you refund me for all but the virus protection. I should have only one subscription.
Hello Jacqueline.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Jacqueline.
Thank you for contacting AVG Community Support.
We are sorry to know that you want to cancel your subscription.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
The problem is that I had a siingle account for virus protection and then all of a sudden I had six subscriptions with two for VPN which I do not need and did not ask for, and duplication with several other subscriptions. My expectation is that you refund me for all but the virus protection. I should have only one subscription.
Hello Jacqueline,
Thank you for writing us back.
We understand that you wish for a refund.
We are sorry to know about it and will certainly help you with your concern.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.