Cancel after 2 months test version

General discussion
3

Hello Carla,

We regret the inconvenience caused. We'll check & clarify the charge.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.

1

I purchased a 2 months test version, 3rd nov.-2nd January 21, but the 19th of December AVG extended for 12 months and charged the fee.
I never wanted to extend, I want to cancel, but 2 weeks bevor AVG already charged my account. What can I do to avoid this extension?

2

Hello Carla,

We regret the inconvenience caused. We'll check & clarify the charge.
As it isn't advisable to post sensitive details here, we've sent you an email with further details. Please check your inbox/spam for the email and use it to revert to us.