Hello Lisa,
Your AVG My Account status is not yet created. Please note that, an AVG MyAccount is not created automatically for the email address you use to make a purchase or register for a free product. You will have to create an account manually. That's why you can't log in to your AVG My Account.
Refer the below article to create your AVG My Account:
http://support.avg.com/SupportArticleView?urlname=Create-AVG-MyAccount
We have cancelled the auto renewal status of AVG Internet Security. The license will not be renewed and no money will be taken from your account.
Let us know if you need any further help.
Hello,
I have a new laptop and no longer require the AVG once my subscription is expired. I believe its up for renewal in March 2019. I would like to ensure I don't get billed for this again. Unfortunately, I'm unable to log into my account…not sure why as all my info is the same. Please assist. Thanks
Hello Lisa,
Your AVG My Account status is not yet created. Please note that, an AVG MyAccount is not created automatically for the email address you use to make a purchase or register for a free product. You will have to create an account manually. That's why you can't log in to your AVG My Account.
Refer the below article to create your AVG My Account:
http://support.avg.com/SupportArticleView?urlname=Create-AVG-MyAccount
We have cancelled the auto renewal status of AVG Internet Security. The license will not be renewed and no money will be taken from your account.
Let us know if you need any further help.